eSIM Refund Policy

This policy covers refunds for a prepaid travel eSIM. An eSIM is a digital product that activates the first time it connects to a network.

Who you are buying from

The seller for every eSIM sold here is Phoenix Cluster B.V., FlyRecharge, Kennemerplein 6-14, 2011 MJ Haarlem, Netherlands.

A one-off purchase

You pay once for the plan you choose. There is no subscription, nothing renews, and there is no recurring charge.